The Evolution Of Traditional Banking Obstacles, Shifting Consumer Preferences And Increasing Competition Are Creating New Challenges For Banks. As Banks Brace for A new wave Of Digital Disruption, They Need to Adopt Technology to Improve Customer Experience and Future-Proof Their Business Models. This Masterclass Will Help The Participants To Understand The Changing Face Of The Banking Industry And Be Prepared For The Challenges That Lie Ahead.
- Examine the latest Digital Banking Trends from around the world, and the impact of Technology Innovations on Banking.
- Learn the importance of Disruptive Technology in the race to provide value to end-users and how competition from non-banks, start-ups & the “platform fiction” of Business and Digital is changing customer behaviours.
- Review case studies from the Digital Banking Strategies of highly innovative banks from around the world.
- Examine why working with FinTechs and startups is so important & how do banks & financial institutions respond to recent Innovations in the Banking sector.
- Gain insights into how to shift Technology from ‘Banking Platform’ to ‘Strategic Partner’ with real-world examples, lessons and case studies from banks from around the world.
- Learn what new entrants from non-banks are offering to customers and how FinTechs are transforming the customer experience in Banking.
- Why lead indicators among Millennials, Segments & Remote Channels are the key to profitable growth in Digital channels.
- How Innovation and Digital Banking has changed customer behaviour in the absence of face-to-face interaction.
- Why the ‘Art of the Possible’ enables banks to embrace Digital Transformation and Innovation.
- Understand the reason why Banks are keen to embrace tools such as ‘Design Thinking’ and ‘Agile’ methods to re-imagine their role in the world of Digital Banking.
- Get versed in why Design Thinking and methodology is so versatile and why it is embraced in many Innovative Banks.
- Understand the benefits of developing an Action-oriented culture, and why an experimental approach leads to more outcomes and less documents.
- How prototyping creates a bias towards action, with less talk and more ‘doing’ and in the process, becoming more productive with better insights.
- Heads/Senior Professionals in Retail Banking
- Heads/Senior Professionals in Mobile/Digital Banking
- Heads of Business Units
- Heads/Senior Professionals in Product Development/Strategy
- Customer Experience and Transformation Professionals
- Senior Professionals within Fintech Firms
- IT and Data Analytics Professionals
- Sales Professionals
Are we Future-Ready
Technology Innovations and Digital Banking trends. Building a Case for Innovation
Growth Through Innovation - The Tech
The New Game-Changing Digital Banking Strategy
Customer Centricity & Experience: The New Battle Ground
How Do Banks Remain Relevant?
Mobile Payments/Wallets
Data Analytics, Big Data & Artificial Intelligence
UI, UX & Designing Great Digital Experiences
People, Leadership & Change
Dubai City Tour and Desert Safari
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Overview
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The Evolution Of Traditional Banking Obstacles, Shifting Consumer Preferences And Increasing Competition Are Creating New Challenges For Banks. As Banks Brace for A new wave Of Digital Disruption, They Need to Adopt Technology to Improve Customer Experience and Future-Proof Their Business Models. This Masterclass Will Help The Participants To Understand The Changing Face Of The Banking Industry And Be Prepared For The Challenges That Lie Ahead.
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Benefits
-
- Examine the latest Digital Banking Trends from around the world, and the impact of Technology Innovations on Banking.
- Learn the importance of Disruptive Technology in the race to provide value to end-users and how competition from non-banks, start-ups & the “platform fiction” of Business and Digital is changing customer behaviours.
- Review case studies from the Digital Banking Strategies of highly innovative banks from around the world.
- Examine why working with FinTechs and startups is so important & how do banks & financial institutions respond to recent Innovations in the Banking sector.
- Gain insights into how to shift Technology from ‘Banking Platform’ to ‘Strategic Partner’ with real-world examples, lessons and case studies from banks from around the world.
- Learn what new entrants from non-banks are offering to customers and how FinTechs are transforming the customer experience in Banking.
- Why lead indicators among Millennials, Segments & Remote Channels are the key to profitable growth in Digital channels.
- How Innovation and Digital Banking has changed customer behaviour in the absence of face-to-face interaction.
- Why the ‘Art of the Possible’ enables banks to embrace Digital Transformation and Innovation.
- Understand the reason why Banks are keen to embrace tools such as ‘Design Thinking’ and ‘Agile’ methods to re-imagine their role in the world of Digital Banking.
- Get versed in why Design Thinking and methodology is so versatile and why it is embraced in many Innovative Banks.
- Understand the benefits of developing an Action-oriented culture, and why an experimental approach leads to more outcomes and less documents.
- How prototyping creates a bias towards action, with less talk and more ‘doing’ and in the process, becoming more productive with better insights.
-
Who Should Attend
-
- Heads/Senior Professionals in Retail Banking
- Heads/Senior Professionals in Mobile/Digital Banking
- Heads of Business Units
- Heads/Senior Professionals in Product Development/Strategy
- Customer Experience and Transformation Professionals
- Senior Professionals within Fintech Firms
- IT and Data Analytics Professionals
- Sales Professionals
-
Agenda
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Are we Future-ReadyTechnology Innovations and Digital Banking trends. Building a Case for InnovationGrowth Through Innovation - The TechThe New Game-Changing Digital Banking StrategyCustomer Centricity & Experience: The New Battle GroundHow Do Banks Remain Relevant?Mobile Payments/WalletsData Analytics, Big Data & Artificial IntelligenceUI, UX & Designing Great Digital ExperiencesPeople, Leadership & ChangeDubai City Tour and Desert Safari
